Australian High Commission
Burkina Faso, Côte d'Ivoire, Guinea, Liberia, Mali, Senegal, Sierra Leone, Togo

Immigration and Visa Enquiries

Immigration and Visa Enquiries

All travellers and intending migrants, except New Zealand citizens, must obtain a visa or electronic travel authority  before travelling to Australia.  Read more here

Immigration and visa enquiries are not handled by the Australian High Commission, Ghana.  Visa applications are reviewed by our immigration office based in Nairobi for applicants from Ghana, Burkina Faso and Mali. Applications from Sierra Leone, Guinea, Senegal, Côte d'Ivoire, Liberia and Togo, all visa and immigration matters should be referred to the Immigration Office, Australian High Commission, Pretoria.

If you have not yet lodged an Australian Visa Application, you must contact the VFS Global for all pre-lodgement enquiries.


Telephone Number: +233 302 746223


 The Biometric Centre has moved:

Applicants based in Ghana are required to go in person to the Australian Biometric Collection Centre (ABCC) in Accra to lodge their application and provide biometrics in the form of digital fingerprints and a facial photograph.

In person, opening hours are from 8:30am to 3:00pm daily. The Australian Biometric Centre is located at:
1st Floor Atlantic Towers,
Liberation Road,
Airport City, Accra

After you have lodged your application you can contact Australia's Department of Home Affairs using its Immigration Enquiry Form. You will not receive a response if seeking to follow-up on an application that is currently within global visa and citizenship processing times.

For more information on visas please visit: Visa, Migration and Citizenship.

Scam Alerts 

Citizenship certificates; visas; offers of employment; fake scholarship agents

A number of scams have recently targeted citizens of West African countries offering false offers of employment, or offers to obtain certificates of citizenship or visas to Australia on an individual’s behalf.

These scams are run by criminal groups that aim to defraud individuals for financial gain. There is no job, no visa and no authentic Australian Government document.

Australian government officials will not contact you offering jobs or visas. Legitimate Australian Government visa-related email addresses end with or Any email that does not end in or is a scam.

The Australian Government is not able to assist with recouping funds lost through scams. Should you believe that you are the victim of a scam, you should report it to your local police.  Australian citizens may also wish to report scams via the Australian Competition and Consumer Commission's Scamwatch website.

Fake Australia Awards scholarship agents

It has come to the attention of the Australian Government that African applicants are being targeted by individuals who pose as scholarship agents promising to guarantee a scholarship to study in Australia.

These agents urge potential applicants to pay money in return for support and guidance in filling their application forms. These actors are not endorsed by the Australian Government.

For legitimate information regarding Australia Awards Scholarships, go to:

For further information email [email protected].