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Visas and migration
Do you need a visa?
All travellers and intending migrants, except New Zealand citizens, must obtain a visa or travel authority before travelling to Australia.
The Australian High Commission in Accra does not provide visa or immigration services. This responsibility rests with the Australian High Commission in Nairobi, Kenya (for residents of Ghana, Burkina Faso and Mali) and the Australian High Commission in Pretoria, South Africa (for residents of Liberia, Sierra Leone, Côte d'Ivoire, Senegal, Guinea and Togo).
Option to apply online
Online lodgement is also available for certain visa categories, specifically:
1. Subclass 600 Visitor Visas
2. Partner visa applications (including subclass 300 Prospective Spouse, and subclass 309/100 Partner)
3. Student visas (Assessment Level 1 only)
Please note that if you are lodging a visa application online and you live in Ghana, you will still need to attend the Australian Visa Application Centre in Accra to provide biometrics (see below). For more information on how to lodge an online visa application, please see Online Visa Lodgement. Change hyperlink to point to http://www.border.gov.au/Trav/Visa/Onli
If you are in Ghana
Lodge the applications directly at the Australian Visa Application Centre, operated by Teleperformance.
Visa applicants will need to go in person to the Australian Visa Application Centre (AVAC) in Accra to lodge their application and provide biometrics in the form of digital fingerprints and a facial photograph.
Opening hours are from 8:30am to 3:00pm daily. Teleperformance is located at:
1st Floor Emporium,
Movenpick Ambassador Hotel,
PMB CT 483 Cantonments
From Monday 12 October 2015, enquiries about visa application procedures and application fees can be made to the Teleperformance Africa Call Centre
Telephone +27 (0) 21 401 7500
6:30 am to 2 pm Monday to Friday Accra time.
Note: International call charges apply. There is an option to leave contact details and request a return call. The call centre is closed on South African public holidays.
Additional information about the collection of biometrics from visa applicants, including a list of included visa subclasses and people who may be exempt or excluded from providing biometrics can be found here. Change hyperlink to point to http://www.border.gov.au/Trav/Visa/Biom
If you are in Burkina Faso or Mali
Your visa application will be processed by the Australian High Commission in Nairobi, Kenya. More information, including information on how to lodge your visa application, and how to find out more information on visa application processes, is available here.
If you are in Côte d'Ivoire, Guinea, Liberia, Senegal, Sierra Leone or Togo
Your visa application will be processed by the Australian High Commission in Pretoria, South Africa. More information, including information on how to lodge your visa application, and how to find out more information on visa application processes, is available here.
New arrivals in Australia
The official Australian government website is a gateway to information on issues including citizenship, settlement help for migrants and working conditions in Australia.